Refund Policy
At Street Prime, we aim to provide quality services and ensure customer satisfaction. This Refund Policy outlines the terms under which we may offer refunds on purchases made through our website.
1. Digital Products
Due to the nature of digital products, all sales are generally final and non-refundable once access has been granted or the product has been downloaded. However, we may provide refunds under the following conditions:
- Technical Issues: If you experience technical issues that prevent you from accessing or using the digital product, please contact us within [X days] of purchase for assistance. If we cannot resolve the issue, we may issue a refund at our discretion.
- Duplicate Purchase: If you accidentally purchase the same digital product multiple times, please notify us immediately. We will process a refund for the duplicate charge.
2. Services (e.g., SEO, Guest Posting)
Refunds for services are generally not offered once work has begun. However, exceptions may include:
- Non-Delivery of Service: If we are unable to deliver the service as outlined in our agreement, we may issue a full or partial refund based on the work completed.
- Service Cancellation: If you wish to cancel the service before we begin, you may be eligible for a full refund. Once work has commenced, partial refunds may be considered at our discretion.
3. Subscription Services
If you have a subscription to any premium content or services, you may cancel at any time. Refunds for unused portions of the subscription period will be handled as follows:
- Monthly Subscriptions: Cancellations are effective at the end of the current billing cycle, and no refunds are provided for partial months.
- Annual Subscriptions: If you cancel within [X days] of the subscription start date, you may be eligible for a prorated refund.
4. Refund Request Process
To request a refund, please contact us at [Your Email Address] with the following information:
- Your Full Name
- Order Number
- Purchase Date
- Reason for Refund Request
Our team will review your request and respond within [X business days]. Refunds, if approved, will be processed within [Y business days] to the original payment method.
5. Non-Refundable Situations
Refunds will not be issued for the following reasons:
- Change of Mind: We do not offer refunds if you simply change your mind after purchase.
- Failure to Use Product or Service: Refunds are not available if you choose not to use the product or service after purchase.
6. Contact Us
If you have questions about this Refund Policy or need assistance with a refund request, please contact us.